Last updated: 8 August 2026
1. Who we are
This website, 10ormore.com, is operated by 10 or More Ltd (“10ormore”, “we”, “us” or “our”).
10 or More Ltd
C/O Atlas Accountancy Ltd
Suite 7, Europa House
11 Marsham Way
Gerrards Cross
England
SL9 8BQ
Company number: 11922991
Email: hello@10ormore.com
For the purposes of UK data protection legislation, 10 or More Ltd is the data controller responsible for personal information collected and processed through this website and in connection with our services.
We are committed to protecting your privacy and handling your personal information fairly, lawfully and securely.
This Privacy Policy explains what information we collect, how we use it, who we may share it with and your rights in relation to your personal information.
2. Information we collect
We may collect personal information that you provide to us when you use our website or contact us.
This may include:
- Your name
- Email address
- Telephone number
- Company or organisation name
- Postal address
- Details of your accommodation requirements
- Dates of travel or proposed stay
- Number of guests or rooms required
- Booking requirements and preferences
- Information contained in messages or enquiries submitted through our website
- Any other information you voluntarily provide to us
We may also automatically collect certain technical information when you visit our website, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- General website usage information
- Pages visited and how you interact with our website
Some of this information may be collected through cookies or similar technologies. Please see our Cookie Policy for further information.
3. How we collect your information
We may collect information:
- When you complete an enquiry form on our website
- When you contact us by email or telephone
- When you request information or a quotation
- When you make or enquire about a hotel booking
- When you communicate with us about an existing booking
- When you otherwise provide information to us voluntarily
- Automatically when you browse our website, through cookies and similar technologies
If you provide us with personal information belonging to another person, for example another guest travelling with you, you should ensure that you are entitled to provide that information to us.
4. How we use your information
We may use your personal information to:
- Respond to enquiries submitted through our website
- Provide information about our services
- Prepare quotations
- Arrange and manage hotel and accommodation bookings
- Liaise with hotels and accommodation providers on your behalf
- Communicate with you about enquiries and bookings
- Process payments and invoices where applicable
- Provide customer service and assistance
- Maintain our business and financial records
- Manage our relationship with customers and business contacts
- Improve our website, services and customer experience
- Protect the security of our website and business
- Deal with complaints, disputes or legal matters
- Comply with our legal and regulatory obligations
- Send marketing communications where we are legally permitted to do so
5. Our legal basis for processing your information
Under UK data protection law, we must have a lawful basis for processing your personal information.
Depending on the circumstances, we may rely on one or more of the following:
Contract
We may process your information where this is necessary to enter into or perform a contract with you, including arranging or managing a hotel booking.
Legitimate interests
We may process your information where this is necessary for our legitimate business interests, provided that these interests do not override your rights and freedoms.
This may include responding to enquiries, managing customer relationships, administering our business and improving our services.
Legal obligation
We may process your information where necessary to comply with a legal or regulatory obligation.
Consent
In certain circumstances, we may ask for your consent before processing your information. Where we rely on consent, you may withdraw it at any time.
6. Enquiry forms
If you use an enquiry form on 10ormore.com, the information you provide will be sent to us so that we can respond to your enquiry.
We will use the information you submit for the purpose of dealing with your enquiry and, where appropriate, providing a quotation or arranging the services you have requested.
We will not use information submitted through an enquiry form for unrelated purposes unless we have a lawful basis to do so.
7. Sharing your information
We may share relevant personal information with third parties where this is necessary to provide our services.
Depending on the circumstances, these may include:
- Hotels and accommodation providers
- Booking and travel suppliers
- Payment providers
- Website and hosting providers
- IT and software providers
- Professional advisers, such as accountants, insurers or legal advisers
- Government bodies, regulators or law enforcement authorities where legally required
Where we share your information, we only provide information that is reasonably necessary for the relevant purpose.
We do not sell your personal information to third parties.
8. International transfers
Some of the hotels, suppliers, technology providers or other service providers we work with may be located outside the UK.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that your information is adequately protected in accordance with applicable data protection law.
9. How long we keep your information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
The length of time will depend on the type of information and the reason we hold it.
For example, information relating to bookings and financial transactions may need to be retained for longer periods to comply with accounting, tax and other legal requirements.
When personal information is no longer required, we will securely delete it or anonymise it where appropriate.
10. Keeping your information secure
We take reasonable technical and organisational measures to protect your personal information from:
- Unauthorised access
- Accidental loss
- Misuse
- Alteration
- Unauthorised disclosure
However, no transmission of information over the internet can be guaranteed to be completely secure.
11. Your data protection rights
Depending on the circumstances, you have rights under UK data protection law including the right to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to delete your personal information in certain circumstances
- Ask us to restrict processing of your information in certain circumstances
- Object to certain processing of your information
- Request transfer of your information to another organisation where applicable
- Withdraw consent where we rely on consent to process your information
- Object to direct marketing
If you wish to exercise any of these rights, please contact us at hello@10ormore.com.
We may need to verify your identity before processing certain requests.
12. Marketing
We may contact customers or business contacts about our services where permitted by applicable law.
Where consent is required, we will obtain your consent before sending marketing communications.
You can ask us to stop sending marketing communications at any time by contacting us at hello@10ormore.com or by using an unsubscribe facility included in the relevant communication.
13. Cookies
Our website uses cookies and similar technologies.
Some cookies are essential for the website to function correctly. Other cookies, such as certain analytics or marketing cookies, may require your consent before they are placed on your device.
Please see our Cookie Policy for further information about the cookies we use and how you can manage your preferences.
14. Third-party websites
Our website may contain links to third-party websites, including hotels, accommodation providers and other travel-related services.
We are not responsible for the privacy practices, security or content of third-party websites.
We recommend that you read the privacy policy of any third-party website you visit.
15. Children’s privacy
Our website and services are primarily intended for adults and businesses.
We do not knowingly collect personal information directly from children for marketing purposes.
Where information relating to children is required to arrange accommodation or another service, it will normally be provided by a parent, guardian or responsible adult and will only be used for the relevant purpose.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or legal requirements.
The latest version will always be available on this website and the date of the most recent update will be shown at the top of the policy.
17. Complaints
If you have concerns about how we have handled your personal information, please contact us first at:
hello@10ormore.com
We will do our best to resolve your concerns.
You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO).
Further information about making a complaint can be found on the ICO’s website.
18. Contact us
If you have any questions about this Privacy Policy or how we use your personal information, please contact:
10 or More Ltd
C/O Atlas Accountancy Ltd
Suite 7, Europa House
11 Marsham Way
Gerrards Cross
England
SL9 8BQ
Company number: 11922991
Email: hello@10ormore.com